ROBERT A. ALBERT
2941 Diver Loop, The Villages, FL 32163 | 704-617-1938 | raalbertarts@diverloop.com
SUMMARY
Experienced writer adept at crafting compelling content, Web Site Blogs, Articles, Copywriting, and technical documentation. Retired as an application support specialist and program analyst, bringing a unique blend of creative and analytical capabilities to deliver clear and effective communication.
EDUCATION
For the American Writers and Artists Institute (AWAI) 2018
2018 Circle of Success Member (COS)
1974 SUNNY Binghamton 1974
Master of Science: Computer Science
1967 University of Ct 1967
Bachelor of Arts: Math with Statistics Minor
Wolcott, Ct. High School 1963
College Curriculum
SKILLS
• Technical Writing • Subject Matter Expertise • Research and analysis
• Documentation Tools • Version Control • Content management
• Collaboration Skills • Quality Assurance • Technical Illustration
• Application Development • Computer Diagnostics • Troubleshooting Network Issues
• User Experience • Payment Processing • System monitoring
• Virtualization Technologies • Server Management • Application implementation
PUBLICATIONS/WEBSITES
“Look What I Found Inside My Head,”
EXPERIENCE
E-Commerce Specialist – Treasured-tokens 2024 to Current
- Manages online retail operations, including website maintenance and product listings.
- Implements digital marketing strategies.
- Oversees customer service operations.
- Manages inventory levels via drop shipping (Shopify, Shineon, AutoDS)
Writer (Freelancer Researched and wrote articles for a variety of publications) 2009 to Current
- Utilizes keyword optimization techniques when crafting SEO content,
- Performs extensive research prior to writing any article or post.
- Collaborates closely with individuals to ghostwrite articles on various topics.
- Adjusts tone and content to reach a wide range of audiences.
- Writes fiction prose, short stories, personal essays or descriptive analyses.
- Revises written output to satisfy needs of clients.
- Utilizes Artificial intelligence for research and a creative starting point.
Wells Fargo Charlotte NC – Application and Network Support Specialist 1992 to 2009
- Provided technical support for mainframe and midrange systems.
- Conducted capacity planning and performance analysis for mainframe systems.
- Developed and maintained logistical systems on midrange platforms.
- Designed and maintained network infrastructure.
- Collaborated with IT teams for troubleshooting and upgrades.
- Documented processes and procedures for reference and training.
- Specialized in Java programming.
IBM – Application Programmer and Systems Engineer 1970 to 1992
- Developed and maintained internal systems and databases.
- Provided technical support for software applications and systems.
- Assisted sales teams as a Systems Engineer, offering technical solutions.
- Participated in pre-sales activities and customer demonstrations.
- Collaborated with cross-functional teams for software development and support.
- Created technical documentation and provided training to end-users.
Uniroyal Chemical Naugatuck, CT – Programmer Analyst 1967 to 1970
- Converted Basic Assembler Language programs to COBOL for system modernization.
- Developed new internal applications to enhance operational efficiency.
- Collaborated with teams to gather requirements and implement software solutions.
- Conducted testing, debugging, and documentation for software applications.
- Specialized in COBOL programming and system migration.
- Provided technical support and training to end-users
Hobbies
- Distance swimming
- Distance Kayaking
- Distance Cycling
- Photograpy
- Chess
- Website